Terms & Conditions

Terms and Conditions for 21 Pilates ID Studio

1. Booking and Reservations
   • Advance Booking: All sessions must be booked at least 6 hours before the scheduled class time.
   • Booking Window: You can reserve a session up to 14 days in advance.
   • Payment: All bookings require full payment at the time of reservation to secure your spot.
2. Cancellation and Refunds
   • Early Cancellation: If you cancel your session 12 hours or more before the scheduled start time, you are eligible for a 100% refund.
   • Late Cancellation: Cancellations made less than 12 hours before the class are non-refundable.
3. Rescheduling
   • Early Reschedule: You may reschedule your session for free up to 12 hours before the class begins.
   • Late Reschedule: Rescheduling is not permitted less than 12 hours before the scheduled start time. The session will be considered forfeited and is non-refundable.
4. Class Minimums and Changes (For Open Class Only)
   • Minimum Attendance: To ensure a quality experience for all, a class must have a minimum of two participants confirmed 12 hours before the scheduled start time.
   • Notification: If the minimum is not met, the studio will contact you to inform you of the change.
   • Options: You will have the choice to either reschedule your session at no additional cost or receive a 100% refund.

For further questions please contact us via WA.